Terms of Service

Northlight Creative Studio

Terms of Service — Northlight Creative Studio

Effective Date: June 29, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Participant”) and Northlight Creative Studio (“Northlight Creative Studio,” “we,” “us,” or “our”), an art-studio operating at 214 Queen Street West, Toronto, ON M5V 2A7, Canada.

These Terms govern your access to and use of our services, including painting workshops, drawing classes, mixed media art sessions, private art lessons, corporate team-building art events, and custom commission consultations (collectively, the “Services”).

By booking, attending, purchasing, accessing, or otherwise using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies referenced herein. If you do not agree, you must not use the Services.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms, and “you” will refer to that entity.

2. Scope of Services

Northlight Creative Studio provides in-studio, off-site, and/or online creative instruction and art-related experiences, which may include:

  • Painting workshops;
  • Drawing classes;
  • Mixed media art sessions;
  • Private art lessons;
  • Corporate team-building art events; and
  • Custom commission consultations.

Service descriptions, schedules, pricing, age requirements, materials included, and location details may be provided on our website, booking pages, invoices, proposals, or by email. We reserve the right to modify the format, content, instructor, venue, materials, or timing of any Service where reasonably necessary, including for safety, operational, or artistic reasons.

Unless expressly stated otherwise, all materials provided during a Service remain the property of Northlight Creative Studio until distributed for Participant use, and any take-home materials are subject to the specific Service description.

3. User Obligations and Responsibilities

By using the Services, you agree to:

  • Provide accurate, current, and complete information when booking or communicating with us;
  • Arrive on time and follow all studio, venue, and instructor instructions;
  • Use all tools, materials, and equipment safely and only as directed;
  • Respect other Participants, staff, instructors, and property;
  • Refrain from disruptive, abusive, discriminatory, harassing, or unsafe conduct;
  • Notify us in advance of any relevant allergies, medical conditions, accessibility needs, or safety concerns;
  • Supervise minors for whom you are responsible, unless we have expressly agreed in writing to provide supervision;
  • Comply with all applicable laws, regulations, and venue rules; and
  • Not copy, record, reproduce, distribute, or commercially exploit our instructional content except as expressly permitted in writing.

You are responsible for any damage caused by you or your guests to our premises, equipment, materials, or third-party venues, except to the extent caused by our gross negligence or wilful misconduct.

We may refuse entry, suspend participation, or remove any Participant without refund if we reasonably determine that the Participant has violated these Terms, poses a safety risk, or interferes with the experience of others.

4. Payment Terms and Conditions

Fees for Services are as quoted at the time of booking, in a proposal, invoice, or written agreement. Unless otherwise stated, all prices are in Canadian dollars (CAD) and may be subject to applicable taxes, including GST/HST and any other required taxes.

  • Payment may be required in full at the time of booking or according to an agreed deposit schedule.
  • Deposits, retainers, and advance payments are non-refundable unless expressly stated otherwise in writing.
  • For corporate events, private lessons, custom commissions, or special bookings, a signed agreement and/or deposit may be required to secure the date.
  • Late payments may result in suspension of Services, cancellation of bookings, or additional administrative charges where permitted by law and disclosed in advance.
  • If a payment is reversed, charged back, or declined, you remain responsible for the full amount due, including any related fees incurred by us.

We may use third-party payment processors. By submitting payment information, you authorize us and our payment processors to charge the applicable payment method for all amounts due. We do not store full payment card details unless explicitly stated by our payment processor.

5. Cancellation and Refund Policy

Cancellations and refunds are subject to the specific booking terms provided at the time of purchase. If no specific terms are provided, the following default policy applies:

  • Workshops and classes: Cancellations made at least 7 days before the scheduled start may be eligible for a refund or credit, less any non-recoverable processing fees, at our discretion.
  • Private lessons: Cancellations made at least 48 hours before the scheduled session may be eligible for rescheduling or credit; later cancellations may be charged in full.
  • Corporate events and custom bookings: Deposits are non-refundable. Cancellations within 14 days of the event may be charged in full or partially, depending on costs already incurred.
  • Custom commissions: Consultation fees, design fees, and deposits are non-refundable. Once work has commenced, refunds are generally unavailable except where required by law.

No-shows, late arrivals, or early departures are not eligible for refunds or credits unless required by applicable law or expressly approved by us in writing. If we cancel a Service, we will use commercially reasonable efforts to offer a rescheduled date, credit, or refund, as appropriate.

Refunds, if approved, will be issued to the original payment method where practicable and may take several business days to process.

6. Liability Limitations

To the fullest extent permitted by applicable law, Northlight Creative Studio, its owners, employees, instructors, contractors, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of enjoyment, loss of data, loss of profits, or business interruption, arising out of or related to your use of the Services.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Services shall not exceed the amount you paid to Northlight Creative Studio for the specific Service giving rise to the claim.

You acknowledge that participation in art activities may involve inherent risks, including but not limited to slips, trips, falls, allergic reactions, minor cuts, exposure to paints, solvents, adhesives, dust, or other materials, and damage to clothing or personal belongings. You assume all risks associated with participation except to the extent caused by our gross negligence or wilful misconduct.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence where such limitation is prohibited by law.

7. Intellectual Property Rights

All content, lesson plans, workshop formats, designs, images, text, graphics, logos, videos, audio, handouts, methodologies, and other materials provided by Northlight Creative Studio are owned by or licensed to Northlight Creative Studio and are protected by applicable intellectual property laws.

Unless expressly stated otherwise in writing, your purchase or participation in a Service does not grant you any ownership rights in our intellectual property. You are granted a limited, non-exclusive, non-transferable, revocable license to use materials provided to you solely for your personal, non-commercial use in connection with the relevant Service.

You may not reproduce, distribute, publish, modify, create derivative works from, sell, sublicense, or publicly display our materials without our prior written consent.

Unless you notify us in writing before the Service, you grant Northlight Creative Studio a non-exclusive, royalty-free, worldwide license to photograph, record, or otherwise capture images or recordings of the Service for promotional, archival, or educational purposes, provided that we will use commercially reasonable efforts to respect privacy concerns and applicable law. If you do not wish to be photographed or recorded, you must notify us in advance in writing.

For custom commissions, ownership and usage rights in final artwork, drafts, and preparatory materials will be governed by the applicable written commission agreement. Unless otherwise agreed in writing, Northlight Creative Studio retains copyright in sketches, concepts, and preparatory works, while the client receives only the rights expressly granted in the agreement.

8. Data Protection and Privacy

Northlight Creative Studio collects, uses, discloses, and retains personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation.

We may collect personal information such as your name, contact details, billing information, booking preferences, accessibility needs, emergency contact information, and any information you voluntarily provide to us in connection with the Services.

We use personal information to:

  • Process bookings, payments, and communications;
  • Provide and improve the Services;
  • Accommodate accessibility or safety requirements;
  • Send administrative updates, confirmations, and service-related notices;
  • Comply with legal obligations; and
  • Protect our rights, property, and safety, and that of others.

We may share personal information with service providers, payment processors, venue partners, or legal authorities where necessary to operate the Services, comply with law, or protect our legitimate interests. We do not sell personal information in the ordinary course of business.

By using the Services, you consent to the collection, use, and disclosure of your personal information as described in these Terms and any separate privacy policy we may provide. If there is any inconsistency between these Terms and a privacy policy, the privacy policy will govern with respect to privacy matters.

9. Force Majeure

Northlight Creative Studio shall not be liable for any delay, cancellation, failure to perform, or interruption of the Services caused by events beyond our reasonable control, including but not limited to acts of God, fire, flood, severe weather, power outages, labour disputes, illness, epidemic or pandemic, government action, war, civil unrest, venue unavailability, supply shortages, transportation disruptions, or failures of third-party service providers.

In the event of force majeure, we may reschedule the Service, provide a credit, substitute instructors or materials, modify the format, or cancel the Service without liability except as required by applicable law or expressly agreed in writing.

10. Changes to Terms

We may update or revise these Terms from time to time to reflect changes in our Services, business practices, or legal requirements. The updated Terms will be effective upon posting or on the date stated in the revised version, whichever is later, unless otherwise required by law.

Your continued use of the Services after the effective date of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Services.

11. Applicable Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to them, the Services, or your use of the Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Subject to any mandatory consumer protection laws or other non-waivable rights, you agree that the courts located in Toronto, Ontario shall have exclusive jurisdiction and venue over any dispute arising from or relating to these Terms or the Services.

12. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms or the Services, please contact:

Northlight Creative Studio
214 Queen Street West, Toronto, ON M5V 2A7, Canada
Email: [email protected]
Phone: +1 (416) 782-5943

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect to the fullest extent permitted by law.

If any invalid or unenforceable provision can be modified to make it valid and enforceable, it shall be deemed modified to the minimum extent necessary to make it enforceable while preserving the original intent as closely as possible.

By booking or participating in any Service offered by Northlight Creative Studio, you acknowledge that you have read and understood these Terms and agree to be bound by them.

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